CONTENTS

  1. General Terms & Conditions
  2. Damages
  3. Sickness
  4. Allergies
  5. Cancellation Policy
  6. Accommodation Policy
  7. Prices & Information
  8. Data Protection
  9. Food & Friendship for 6
  10. Food & Friendship for 4
  11. Deluxe Mid-Week Break
  12. Lunch For Two
  13. A Day in The Kitchen
  14. New Year E-Voucher for 10
  15. New Year E-Voucher for 8
  16. Gift Vouchers

1. General Terms & Conditions

Any user of this website agrees that on using this website they are agreeing to the terms and conditions enclosed. In using this website you have agreed to our cookie policy and understand what this means.


2. Damages

You are liable for any damages however caused to the allocated room. Winteringham Fields reserve the right to retain your card details to charge such amounts to make good the loss, damage or expenses suffered by Winteringham Fields as a result of damages caused.


3. Sickness

If damage is caused to our furniture and fittings because you are ill (sick or otherwise), we reserve the right to charge you for an extra night of accommodation.  


4. Allergies

Please make all our staff aware of any allergies you may have, we will do our best to accommodate your needs, but please be aware even though we operate a non contamination policy this does not give a 100% guarantee of cross contamination.


5. Cancellation Policy (Table)

a) If the booking is cancelled on the same day as the reservation or in the case of
a non arrival, the full menu price per person is payable.

b) All deposits are non refundable upon cancellation


6. Accommodation Policy (Room Booking)

a) Cancellation 3 days prior to your reservation date will incur a charge of £20

b) Cancellation 2 days prior to your reservation date will incur a charge of 25%
of the full room rate

c) Cancellation the day before your reservation date will incur a charge of 50%
of the full room rate

d) Same day cancellations or non arrivals will incur a charge of 100% of the full room rate


7. Prices & Information

All prices and information contained on the website are as accurate as possible, however we cannot be held responsible for any incorrectly priced offers or information contained on this website.


8. Data Protection

  • Any information received through this site is used for Winteringham Fields purpose only, we will not swop your information or give your details to any third party.
  • We are registered with the iCO for the protection of your data and personal information.

9. Food & Friendship for 6 (£204.17 per person)

  • Includes an 8-course surprise, 7-glass wine selection, overnight stay and continental breakfast for six people.

  • Second and third room charged at £50.

  • £204.17 per person (£1225 in total) is approximate depending on room availability. Price may vary depending on room type.

  • Tuesday-Friday only. Valid until 21st Dec 2017.

  • Not valid in conjunction with any other offers or promotions.
  • We reserve the right to withhold or cancel this offer at any time without prior warning.

10. Food & Friendship for 4 (£216.25 per person)

  • 8-course surprise, 7-glass wine selection, overnight stay and continental breakfast for four people.

  • Second room charged at £50.

  • £216.25 per person (£865 in total) is approximate depending on room availability. Price may vary depending on room type.

  • Tuesday-Friday only. Valid until 21st Dec 2017.

  • Not valid in conjunction with any other offers or promotions.
  • We reserve the right to withhold or cancel this offer at any time without prior warning.

11. Deluxe Mid-Week Break (£495 per couple)

  • Includes a half bottle of champagne on arrival, 8-course surprise for two (including cheese trolley), 7-glass wine selection, overnight stay, full English breakfast and morning newspaper
  • Based on one couple staying in one room.
  • Available Tuesday-Thursday only.
  • Not redeemable on a Friday or Saturday. 
  • We reserve the right to withhold the offer on any further dates without prior notification.
  • Not valid in conjunction with any other promotion or special evening.
  • All deposits are non-refundable. Booking may be amended to an alternative date at Winteringham Fields discretion where more than 72 hours' notice is given. A transfer fee may be applicable.

12. Lunch For Two (£109 per couple)

  • £109 per couple.
  • Includes the 6-course tasting lunch menu for two only. Menu upgrades, cheese, drinks and overnight stays will be charged extra.
  • Wednesday-Friday lunchtimes only. This offer is not redeemable on a Saturday.
  • Offer runs from Thursday 4th January to Wednesday 31st January 2018. 
  • Not valid in conjunction with any other promotion or special event. 

13. A Day in The Kitchen

  • All dates booked are subject to cancellation due to the TV commitments of Colin
  • We will where ever possible always try and use Colin as the lead chef in this day, however from time to time it maybe necessary to substitute him for another chef in cases of Illness or last minute availability.
  • All monies are payable prior to the Day in the Kitchen date booked

14. New Year E-Voucher for 10 (£325.50 per person)

  • Includes caviar on arrival, 8-course surprise, 7-glass wine selection, overnight stay and full English breakfast for ten people.

  • £325.50 per person (£3,255 in total) is approximate depending on room availability. Price may vary depending on room type.

  • Only valid when voucher is presented on arrival.

  • Not valid in conjunction with any other offers or promotions.

  • We reserve the right to withhold or cancel this offer at any time without prior warning.


15. New Year E-Voucher for 8 (£322.50 per person)

  • Includes an 8-course surprise, 7-glass wine selection, overnight stay and full English breakfast for eight people.

  • £322.50 per person (£2,580 in total) is approximate depending on room availability. Price may vary depending on room type.

  • Only valid when voucher is presented on arrival.

  • Not valid in conjunction with any other offers or promotions.

  • We reserve the right to withhold or cancel this offer at any time without prior warning.


16. Gift Vouchers

  • All gift vouchers are valid for 6 months from date of purchase
  • After the date of expiry it is at the discretion of Winteringham Fields Ltd as to whether vouchers will be honoured
  • Gift Vouchers have no cash value
  • All vouchers carry a unique number and can only be used once
  • The voucher or unique number must be quoted in order to use the voucher
  • If you cannot use your voucher within the 6 month period please contact us immediately with your voucher number so that we may try to organise something for you
  • No refund will be given if the entire value is not used
     

Returns Policy

Of course we hope you love your Winteringham Fields purchase, but if for any reason you are not happy with your order then please get in touch and let us know within 14 days of receiving your order. Unfortunately, we don't offer exchanges or refunds on gift voucher purchases.

Terms of service

The website, found under the URL www.winteringhamfields.co.uk , is operated by Winteringham Fields and references to “we”, “us” and “our” shall be deemed to be references to Winteringham Fields. References to “you” and “your” shall be deemed to be references to person placing an order via this website.

Your contract for purchases made through www.winteringhamfields.co.uk is with Winteringham Fields and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale. You warrant that all details you provide to www.winteringhamfields.co.uk for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered. You agree that e-mail can be used as a method of communicating with you. During the order process, you must enter a valid e-mail address and telephone number. You are responsible for all actions taken under your details. It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.

Full payment is required up front on all online orders.

Gift vouchers are only valid until the expiry date stated on your voucher. Please be aware of this when purchasing. Gift vouchers are redeemable against any of our products or services including purchases within our in-store Boutique. Gift vouchers can not be exchanged for cash or any other alternative. Please ensure that you bring your redeemable gift voucher with you to present on arrival. Winteringham Fields gift vouchers cannot be used to buy another gift voucher. Winteringham Fields will not accept responsibility for lost, stolen or damaged gift vouchers. Please treat gift vouchers as cash.